Q: How do I get in touch?
A: For quickest response call:
88 Angus Rd:
64 Froom Cr:
Westfield Twins:
2020 9th Ave N:
Office (Trent) and McKenzie Lane:
Westfield Twins common areas (ie pool, party room, elevator, and heating): please call Denro Property Mgmt .
For non-urgent matters, email: .
Q: Do you take tenants on assistance/disability?
A: Yes, we do, as long as your assistance qualifies you to pay rent and other necessities.
Q: Are your buildings non-smoking?
A: Yes, all our units are non-smoking (with the exception of a couple grandfathered tenants whose leases pre-date our shift to non-smoking).
Q: Do you take pets?
A: Yes, at our discretion, the McKenzie Lane Condos may accept cats/dogs up to 30 lbs. At our other buildings, we are pet-free.
Q: Can I see a copy of your current lease text?
A: Yes, click here to see a blank copy of our lease. Also click here for the Standard Conditions of a Lease in Saskatchewan.
Q: Can I pay rent by pre-authorized debit?
A: Yes, just fill out this form and return with a void cheque / bank info sheet by email or in person to your resident caretaker. For McKenzie Lane townhouses use this form.
Q: What are acceptable rent payment methods?
A: Pre-authorized debit or post-dated cheques are best as they guarantee timely rent payment. Cashiers cheques and money orders are also acceptable. E-transfers can be used for security deposits but are being phased out for rent payment as the limits applied for personal usage are currently the same for businesses. Should this change we will gladly accept e-transfers.
Q: Can I view a history of rent payments?
A: Yes, click here log in to your Tenant Portal.
Q: I live at Westfield Twins and wish to know more about move-in/out procedure, elevator keys, common facilities, or the fob / intercom system?
A: Yes, please click here for our Welcome To Westfield Twins info package.
Q: Do I need to clean my suite when I leave?
A: Yes, this will help you to get your max security deposit refund. Click here to see a copy of our cleaning guidelines. This is the same checklist we use when preparing any suite for rent.
Q: Can I get clarification on what is considered normal upkeep or “wear and tear” on stoves?
A: Yes, our stove repair policy details this, as well as important info on how cooking with electric stoves is different than cooking with gas stoves.
Q: My sink / tub is draining slow. What should I do?
A: 1) pull out any hair / debris stuck in the cross bars of your drain, 2) run hot water (hot as it will go) for 5-10 minutes to dissolve any soap / oil buildup in the trap, 3) use some Drano / equivalent to try to dissolve / loosen buildup in the trap/pipes, 4) use a plunger to dislodge buildup (which hopefully was already loosened by steps 1-3). If the clog is on a bathroom sink or tub, make sure to close off the overflow (with a wet rag or your hand) to keep all the pressure on the clog instead of blowing out the overflow. Also when plunging, I find a steady continued action more effective than single big plunges.
Your caretaker can help you out with these above steps.
If none of these work, we will have to call a company to snake out the drain. Depending on where the clog is it might be our cost, might be yours.